What is the primary purpose of "loss adjusting" in insurance?

Prepare for the CII London Market (LM2) – Insurance Principles and Practices Test. Access comprehensive flashcards and multiple-choice questions with detailed explanations. Get exam ready today!

The primary purpose of loss adjusting in insurance is to determine the amount due to the insured after investigating claims. This process involves a detailed examination of the circumstances surrounding a claim, including assessing the damage or loss, the policy coverage, and any relevant evidence or documentation. Loss adjusters act as intermediaries between the insurer and the insured, ensuring that the claims process is fair and that the insured receives an appropriate settlement in accordance with the terms of their policy.

By focusing on the specifics of the claim and its validity, loss adjusters help ensure that losses are accurately quantified and that insurers fulfill their obligations. This role is crucial in maintaining the trust and integrity of the insurance system, ensuring both parties understand the basis of any claim settlement.

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